Arun Veterinary Group

There are many reasons why people choose AVG to care for their pets.

However, there are three areas where we deliver a unique experience – our customer service, our outstanding facilities and team culture.

We’re redefining the industry for pet owners who simply cannot settle for second best.

Everything begins with a personal connection. As an independent and family-style practice, customers can expect to see trusted, familiar faces – a team who remember their names and continue previous conversations where they left off. Care, compassion and continuity are at the heart of everything we do. We will always go the extra mile and the key to our service is that we treat our clients how we would want to be treated ourselves.

The experience we offer is very much customised; clinical care is delivered with a personal touch by professionals who have a genuine bond with pets. We continually strive towards a practice made perfect with excellence at every touchpoint. Attention to detail, collaboration and inclusivity are crucial – it all matters. We look after one another and listen from the ground roots level up.

Our environment is the soul of our company; an external reflection of our internal aspirations.

Our environment is the soul of our company; an external reflection of our internal aspirations. It’s the space in which we improve the lives of pets in our care while also fulfilling our team aspirations. The design of our interiors is a balance of form and function, creating a friendly ambience that leaves our clients feeling welcome and reassured. From the moment you walk through the door, we hope that you feel the difference between us and other brands. Across all our clinics, we deliver the same highly personal service and traditional values.

Aside from serving the needs of our patients, this is our home where we all belong. We bring humility, friendship and respect to our workplace, helping each other to feel energised and motivated to learn and develop.

Working with us should be a rewarding experience that enriches everyone’s lives for the better.

AVG is a caring team that upholds values such as respect, humility, professionalism and communication. These values ensure that we retain our core identity as a practice – giving our clients the personal service they deserve, delivered with empathy and real care. We strive to create an aligned performance-focused culture where everyone embodies the values of the practice. In everything we do, we seek to evoke the heritage, tradition and passion that encapsulates the AVG experience.

We listen to one another, we’re considerate, we create a connection, we’re knowledgeable and we take ownership. Our people are the driving force behind everything we’ve accomplished. We respect each other regardless of titles. Instead of encouraging individualism and ego, we’ve fostered a supportive culture based on mutual respect and a drive to innovate. We hope the culture we’ve created at AVG is not only felt by team members, but also by every customer who walks through our doors.


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