No one expects their pet to become ill or injured, but if they do, having the right insurance in place can help you focus on what matters most – getting them the care they need.

That’s why we’ve partnered with Pet Proactive to offer lifetime pet insurance to our clients.

Pet Proactive works with independent veterinary practices to provide straightforward lifetime pet insurance, giving you and your vet the freedom to decide on the most appropriate treatment or referral for your pet.

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Why chose Pet Proactive?

We know choosing pet insurance can feel overwhelming, with lots of providers and policies to compare.

Pet Proactive offers straightforward lifetime cover designed to support the care provided by your local independent veterinary practice.

Their policies are designed to give you and your vet the freedom to choose the most appropriate treatment or referral for your pet.

What’s included?

Pet Proactive offers three levels of lifetime cover, allowing you to choose the policy that’s right for you and your pet:

Fair pricing

Premiums reflect your preferred veterinary practice, with the aim of remaining affordable as your pet gets older.

Pet Proactive does not increase your premium simply because you’ve made a claim.

Clear from the beginning

Any pre-existing conditions that affect your policy are confirmed from the start, so you’ll know where you stand before making a claim.

One annual excess

You only pay one excess per policy year if you need to make a claim, rather than one excess for every condition.

Claims can be started by speaking to our reception team or through the Pet Proactive website.

Emergency treatment away from home

If your pet needs emergency treatment while you’re away from home, your policy can cover treatment provided by another veterinary practice.

Frequently asked questions

Why has Arun Veterinary Group partnered with Pet Proactive?

We wanted to offer our clients access to straightforward lifetime pet insurance from a provider that supports the care we deliver.

Can I claim through Arun Veterinary Group?

Yes. Claims can be made through our practice wherever possible, helping to make the process as simple as possible.

Will my premium increase if I make a claim?

Pet Proactive doesn’t increase your premium simply because you’ve made a claim.

Can I switch from another insurer?

Yes. Pet Proactive offers a free switch check to help you decide whether changing providers is right for you.

How old does my pet need to be to join?

Pets can join Pet Proactive before they turn six years old.

Once insured, your pet can remain covered for life, provided you continue your policy.