MEET OUR TEAM

The people behind your pet’s care.

Your own trusted vet stays by your side, backed by the shared expertise of the whole team. Here is who looks after the group as a whole, and where to find the team at your own practice.

Meet the team at your practice

The vets, nurses and client care team at each of our practices are on that practice’s own page:

Our central team

Management

Matt Gittings

BVetMed PgC in Small Animal Surgery MRCVS

CEO

Matt arrived as a fresh-faced graduate in August 2000 and never left. He fell in love with the practice, and after supportive mentorship from John Cattell, was offered a partnership in 2004 and in 2006 took over ownership.

Away from AVG, Matt is a devoted Dad to his 4 daughters and an interesting fact about Matt is that he was once offered the opportunity to trial for Manchester United Football Club but decided to focus on becoming a vet. Thank goodness he did!

Katie Smith

MA VetMB CertAVP(ECC) MRCVS

ASSOCIATE DIRECTOR

Katie is an Associate Director and veterinary surgeon at AVG. Alongside her leadership responsibilities, she continues to work clinically and is an RCVS Advanced Practitioner in Emergency and Critical Care. After graduating, she developed a passion for emergency medicine, gaining her Certificate in Emergency and Critical Care and extensive experience in busy emergency and referral hospitals. She particularly enjoys caring for critically ill and injured patients, and supporting teams through complex emergency cases. Outside of work, she enjoys spending time with her husband and family.

Sarah Palfrey

HR Manager

Sarah joined AVG in 2022 as our Human Resources Manager, having started her HR career in 2004. She holds a degree in Human Resources Management and is an Associate Member of the Chartered Institute of Personnel and Development (CIPD). Sarah is passionate about supporting the people behind AVG and creating an environment where our teams can thrive, develop and enjoy coming to work. Outside of work, she enjoys spending time with her two daughters and her dogs, Coco and Gary.

Carrie Crunden

Branch Manager – Ashington & Pulborough

Carrie graduated in Veterinary Nursing in 2009 and went on to complete a Postgraduate Diploma at the Royal Veterinary College. She has worked in both first opinion and referral practice, building extensive experience in medical and surgical nursing. Since joining AVG in 2020, she has been lead nurse at our Pulborough and Ashington practices, and is now a Branch Manager, supporting her teams so that every patient and owner receives the highest standard of care. Outside of work, she’s kept busy by her husband and two sons.

Sophie Pitt

Branch Manager – Worthing & Cat's Whiskers

Sophie graduated with a degree in Veterinary Nursing and Practice Management in 2013, and worked in practices in Scotland and Woking before joining AVG in 2016. After roles including lead nurse and mentor at our Storrington hospital, she became Nursing Manager in 2023 and is now Branch Manager for our Worthing and Cat’s Whiskers practices. She’s passionate about supporting clients and colleagues, and making sure every patient receives the highest standard of care. Outside of work, she loves spending time with her husband, her stepchildren and her handsome lurcher, Jake.

Alison Conn

Hospital Manager – Storrington

Alison qualified as a veterinary nurse in 1997 and has worked in charity hospitals, emergency clinics and as head nurse at a specialist referral centre in Surrey. She then moved into leadership as an area manager supporting multiple clinics, before joining AVG in 2025. She now oversees our Storrington hospital, supporting every department, from out-of-hours care to our advanced practitioner services. Outside of work, she’s a busy mum to two daughters, cheering on their football team, travelling whenever she can and reading. She also has a houseful of rescue pets, all fosters who never left.

Holly Haines

Client Care Manager

Holly joined the team in December 2021 and is based at our Chichester Hospital as a Receptionist and became Reception Manager in June 2024. After graduating in Animal Science, Holly has worked in a number of animal based roles including an interesting job as a Cattle Breeding Technician! Holly loves her role at AVG and especially enjoys the combination of customer facing and meeting all the patients.

Out of work Holly enjoys long country walks with her two dogs, Benson and Lola and she also spends time helping out on the farm where her husband works. The family also have 4 chickens including an ex battery hen called Nugget!

Ryan Marnier

Night Manager

Ryan is our Night Manager at our Chichester hospital, and he’s still very much hands-on as a Registered Veterinary Nurse on the night team. He loves the variety and pace of emergency care, and he’s at his best when he’s working alongside his team to give every pet the care they need, whatever the night brings.

As Night Manager, Ryan makes sure the hospital runs smoothly through the night and that his team are supported, confident and ready for anything. He’s passionate about leading by example, and you’ll often find him by a patient’s side, keeping owners informed and reassured every step of the way.

Meet the owner

Trusted by the West Sussex community

“I have trusted Arun Veterinary Group with my pets for many years, and they are consistently outstanding. The entire team — vets, physiotherapists, nurses, and reception — works seamlessly together and always go above and beyond. Their dedication, expertise, and teamwork have made a real and lasting difference to my pets’ wellbeing.”
SARAH
“Having a terminally ill dog, I have used the out of hours service on several occasions and have found the whole team to be kind, compassionate and caring. I would not hesitate to recommend Arun Vet Group”
Michelle Simmonds
“Matt has been vet to my Border Terrier Louis for the last 10 years. He is caring, dedicated and an accomplished practitioner – who always gets right to the core of the problem. Louis was in a road traffic accident before he was a year old and without Matt caring for him I doubt he would have survived – so thank you Matt for being a true super vet”
Di Williams
“I switched over to Arun Veterinary Group recently and can’t praise them enough! It’s a very friendly but professional practice and you just instantly know that your pet will be given the very best attention – even dogs seem happy to be there! What I like is that medical conditions are explained to you in depth using words you can understand and there is never any pressure in trying any procedure or medication. If they don’t think it will really work they tell you there and then and that is something I really appreciate as with other veterinary groups I have been with it’s been a case of try first then admit it was ineffective afterwards but still charge you. I like Arun’s honesty.”
Di H
“You remind me of an old style GP- approachable, dedicated, nothing too much trouble with extremely good interpersonal skills and clinical excellence that spreads across a very broad diagnostic and therapeutic spectrum. Maybe it takes a Doctor to appreciate a good Doctor!”
Dr. Price

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