
MEET OUR TEAM
The people behind your pet’s care.
Your own trusted vet stays by your side, backed by the shared expertise of the whole team. Here is who looks after the group as a whole, and where to find the team at your own practice.
Meet the team at your practice
The vets, nurses and client care team at each of our practices are on that practice’s own page:
Our central team
Matt Gittings
BVetMed PgC in Small Animal Surgery MRCVS
CEO
Matt arrived as a fresh-faced graduate in August 2000 and never left. He fell in love with the practice, and after supportive mentorship from John Cattell, was offered a partnership in 2004 and in 2006 took over ownership.
Away from AVG, Matt is a devoted Dad to his 4 daughters and an interesting fact about Matt is that he was once offered the opportunity to trial for Manchester United Football Club but decided to focus on becoming a vet. Thank goodness he did!
Katie Smith
MA VetMB CertAVP(ECC) MRCVS
ASSOCIATE DIRECTOR
Katie is an Associate Director and veterinary surgeon at AVG. Alongside her leadership responsibilities, she continues to work clinically and is an RCVS Advanced Practitioner in Emergency and Critical Care. After graduating, she developed a passion for emergency medicine, gaining her Certificate in Emergency and Critical Care and extensive experience in busy emergency and referral hospitals. She particularly enjoys caring for critically ill and injured patients, and supporting teams through complex emergency cases. Outside of work, she enjoys spending time with her husband and family.
Sarah Palfrey
HR Manager
Sarah joined AVG in 2022 as our Human Resources Manager, having started her HR career in 2004. She holds a degree in Human Resources Management and is an Associate Member of the Chartered Institute of Personnel and Development (CIPD). Sarah is passionate about supporting the people behind AVG and creating an environment where our teams can thrive, develop and enjoy coming to work. Outside of work, she enjoys spending time with her two daughters and her dogs, Coco and Gary.
Carrie Crunden
Branch Manager – Ashington & Pulborough
Carrie graduated in Veterinary Nursing in 2009 and went on to complete a Postgraduate Diploma at the Royal Veterinary College. She has worked in both first opinion and referral practice, building extensive experience in medical and surgical nursing. Since joining AVG in 2020, she has been lead nurse at our Pulborough and Ashington practices, and is now a Branch Manager, supporting her teams so that every patient and owner receives the highest standard of care. Outside of work, she’s kept busy by her husband and two sons.
Sophie Pitt
Branch Manager – Worthing & Cat's Whiskers
Sophie graduated with a degree in Veterinary Nursing and Practice Management in 2013, and worked in practices in Scotland and Woking before joining AVG in 2016. After roles including lead nurse and mentor at our Storrington hospital, she became Nursing Manager in 2023 and is now Branch Manager for our Worthing and Cat’s Whiskers practices. She’s passionate about supporting clients and colleagues, and making sure every patient receives the highest standard of care. Outside of work, she loves spending time with her husband, her stepchildren and her handsome lurcher, Jake.
Alison Conn
Hospital Manager – Storrington
Alison qualified as a veterinary nurse in 1997 and has worked in charity hospitals, emergency clinics and as head nurse at a specialist referral centre in Surrey. She then moved into leadership as an area manager supporting multiple clinics, before joining AVG in 2025. She now oversees our Storrington hospital, supporting every department, from out-of-hours care to our advanced practitioner services. Outside of work, she’s a busy mum to two daughters, cheering on their football team, travelling whenever she can and reading. She also has a houseful of rescue pets, all fosters who never left.
Holly Haines
Client Care Manager
Holly joined the team in December 2021 and is based at our Chichester Hospital as a Receptionist and became Reception Manager in June 2024. After graduating in Animal Science, Holly has worked in a number of animal based roles including an interesting job as a Cattle Breeding Technician! Holly loves her role at AVG and especially enjoys the combination of customer facing and meeting all the patients.
Out of work Holly enjoys long country walks with her two dogs, Benson and Lola and she also spends time helping out on the farm where her husband works. The family also have 4 chickens including an ex battery hen called Nugget!
Ryan Marnier
Night Manager
Ryan is our Night Manager at our Chichester hospital, and he’s still very much hands-on as a Registered Veterinary Nurse on the night team. He loves the variety and pace of emergency care, and he’s at his best when he’s working alongside his team to give every pet the care they need, whatever the night brings.
As Night Manager, Ryan makes sure the hospital runs smoothly through the night and that his team are supported, confident and ready for anything. He’s passionate about leading by example, and you’ll often find him by a patient’s side, keeping owners informed and reassured every step of the way.