Community practices, complete care.

Wherever you are in West Sussex, expert care is close by. Our community practices are supported by our own state-of-the-art hospitals, so your pet has everything they need, on your doorstep.

Find your nearest practice

Community practice

Contact Pulborough

Community practice

Contact Ashington

Community practice

Contact Westergate

Community practice

Contact Worthing

Hospital, with 24/7 emergency and critical care

Contact Storrington

Hospital, with 24/7 emergency and critical care

Contact Chichester

Our dedicated cat-only clinic

Contact Cat’s Whiskers

Your questions, answered:

How do I request a repeat prescription for my pet?

The fastest and simplest way is to order the medicine via our online shop here. You can also request a repeat prescription via WhatsApp. Simply click the red chat icon in the bottom right-hand side of your screen, and remember to include the medicine name, strength, the amount you need and the current dose. If you prefer, you can complete the form on the Pharmacy & Prescription page, or call the practice and our team will help.

How much notice do you need for a repeat prescription?

We need at least 48 hours to prepare most prescriptions safely – some medicines may take longer. If you need the medicine for a specific day, please call us to chat it to ensure we can have it ready for you in time.

Where can I collect my pet’s medicine from?

If you order via our online shop, then there’s no need to collect at all – you can have it delivered straight to your home. If you’d prefer to collect it, then simply let us know which of our practices you would like to collect it from, and we’ll make sure it’s waiting there for you.

What happens if my pet hasn’t been seen in the last 6 months?

We’re required by law to carry out a clinical assessment of our patients prior to prescribing medicines for them. For most medicines this means having examined them within 6 months of the repeat prescriptions, however for some medicines this may be as little as 3 months, or as much as 12 months. We will advise you if we aren’t able to prescribe the medicines you’ve requested, and will help you book an appointment so that we can give your pet a full examination before prescribing their medicine. This is also a great opportunity for you to ask any questions or raise any concerns about your pet’s health.

Can I get my pet’s medicines delivered to my home?

Yes, simply order them via our online shop, which you can access here.

What should I bring with me to collect the prescription?

When collecting a prescription, please bring any relevant paperwork we’ve provided, along with payment if required. If someone else is collecting on your behalf, it’s helpful for them to know your pet’s name and details. If you have any questions about the medication or how to give it, our team will be happy to talk this through with you.

What if I think my pet’s medicine or dose needs changing?

If you have any concerns about your pet’s medication or feel their dose may need adjusting, please contact us before making any changes. Our team will be happy to discuss what you’re seeing, review your pet’s treatment plan and, if needed, arrange a check-up to make sure everything is safe and appropriate for your pet.

How recently must my pet have been seen to obtain repeat medications?

This depends on the type of medicine. Usually we are able to prescribe repeat medications if we have seen them within the last 6 months, however sometimes we need to have seen them more recently. In some circumstances (for example for routine parasite control), we are able to prescribe provided we have seen your pet in the last 12 months.

Trusted by the West Sussex community

“I have trusted Arun Veterinary Group with my pets for many years, and they are consistently outstanding. The entire team — vets, physiotherapists, nurses, and reception — works seamlessly together and always go above and beyond. Their dedication, expertise, and teamwork have made a real and lasting difference to my pets’ wellbeing.”

SARAH

“Having a terminally ill dog, I have used the out of hours service on several occasions and have found the whole team to be kind, compassionate and caring. I would not hesitate to recommend Arun Vet Group”

Michelle Simmonds

“Matt has been vet to my Border Terrier Louis for the last 10 years. He is caring, dedicated and an accomplished practitioner – who always gets right to the core of the problem. Louis was in a road traffic accident before he was a year old and without Matt caring for him I doubt he would have survived – so thank you Matt for being a true super vet”

Di Williams

“I switched over to Arun Veterinary Group recently and can’t praise them enough! It’s a very friendly but professional practice and you just instantly know that your pet will be given the very best attention – even dogs seem happy to be there! What I like is that medical conditions are explained to you in depth using words you can understand and there is never any pressure in trying any procedure or medication. If they don’t think it will really work they tell you there and then and that is something I really appreciate as with other veterinary groups I have been with it’s been a case of try first then admit it was ineffective afterwards but still charge you. I like Arun’s honesty.”

Di H

“You remind me of an old style GP- approachable, dedicated, nothing too much trouble with extremely good interpersonal skills and clinical excellence that spreads across a very broad diagnostic and therapeutic spectrum. Maybe it takes a Doctor to appreciate a good Doctor!”

Dr. Price